Set in the charming and tranquil settings Hawthorn Manor is the premier provider of high-quality residential care. We welcome visitors to experience just what makes our residents home such a wonderful, warm and caring place to live – lovely surroundings with all the comforts of home, delicious food and daily activities, and of course, care tailored to the needs of each and every individual resident.
Home atmosphere
Hawthorn Manor is an elegant and stylish 37 bed registered purposes built residential care home, with a large enclosed garden and a lovely suntrap courtyard encompassing a large fish reservoir (housing some wonderful species) together with its very own water fountain – all for the residents to use and enjoy. It is furnished throughout to an exceptionally high standard, providing elegance and comfort in a warm and welcoming manner.There is a real sense of home, where residents, staff and regular visitors create a vibrant community.
Who are we
At Hawthorn Manor care home, our top concern is the well-being of our residents. We place the individual at the center of our care approach, recognising their distinct life experiences. This forms the foundation of our care philosophy. We conduct assessments for each resident and then customise their care plan to address their unique physical, emotional, and social requirements, as well as their personal preferences and desires. We call this approach "person-centered care."
Each and every team member at Hawthorn Manor is driven by a personal and passionate commitment, to make a genuine difference every single day. Our care home's esteemed standing within the caregiving profession means that we consistently draw in the most qualified individuals for job positions. After joining us, these team members undergo comprehensive and continuous training, with dedicated training officers providing guidance and supervision throughout.
Personal Care
Our philosophy is simple: we want to provide the best care in a great environment, with well-trained staff, in a peaceful setting.
We aim to create a warm and happy place for residents to feel content, and we welcome families as part of our extended family. Our dedicated staff are attentive to individual needs and preferences. There's always someone available to help, and our caregivers know more than just names – they understand residents' personalities, priorities, and preferences, while always respecting their privacy and dignity.
Residential Care
Hawthorn Manor is here for people aged 65 and older who need help with daily tasks like cooking, bathing, dressing, cleaning, taking medication, and getting around because they can't do it at home anymore. Some residents also choose to live with us because they don't want to be alone or deal with the responsibilities of their own homes. We believe that caring for this group is all about giving them peace of mind, and our care home offers a place for them to thrive, make friends, and explore new interests.
Respite and Day Care
Respite care at Hawthorn Manor is a short-term service for people who need some extra help. It's for those recovering from an illness, surgery, or for caregivers who need a break. During their stay, respite residents enjoy delicious home-cooked meals, make friends, and experience our warm welcome. Some who try respite care end up staying permanently. We offer the same inclusive approach to all respite residents, whether they stay a short time or longer. Our goal is to let them keep their independence and provide them with 24/7 support for peace of mind.
Hawthorn Manor Accommodation
Each bedroom features first class features. There is extensive choice in accommodation with a variety of individually decorated single rooms and suites, all of which have en-suite facilities, nurse call systems and flat-screen televisions.
Residents are welcome to bring along their own small pieces of furniture and personal mementos to make their bedrooms feel more familiar and to ease the transition of the move to their new home
Hawthorn Manor includes a variety of communal rooms from sociable lounges, a large and pleasantly sunlit conservatory and elegant dining rooms, through to quiet libraries where residents can relax with a book or access email from friends or family.
Quality Meals
Our menus at Hawthorn Manor are always changing, and we use high-quality, locally sourced ingredients. We aim to excel in our kitchen just like in every other aspect of our home. To achieve this, we involve our residents in creating menus they'll love every day.
We believe in giving our residents the freedom to choose what they eat. This approach helps us keep the kitchen and dining experience as organised and enjoyable as the rest of our home.
We're flexible and can accommodate even the most unique dietary needs. Our kitchen staff are experts at ensuring everyone has an enjoyable mealtime.
Meet the Registered Manager
Melanie Payne
Registered Manager
Melanie, our esteemed manager, brings two decades of invaluable experience in the Health and Social Care field to her role. Throughout her career, she has had the privilege of working with diverse individuals, each with unique needs. Melanie takes great pride in her ability to enhance her sector-specific knowledge by actively supporting individuals on their journeys toward surpassing their personal goals.
Her impressive academic background includes a Master's degree in Strategic Management, and a Level 5 Leadership and Management qualification in Health and Social Care.
Melanie's career has taken her through a wide array of caregiver settings, allowing her to assist individuals with various support and medical requirements. Additionally, she dedicated her time to volunteering as an assessor at a local home, ensuring that her knowledge and practice remained current and relevant.
In her leisure moments, Melanie's primary focus is on her family, including her children and grandchildren, often found cheering them on at football fields. She is an avid enthusiast of the great outdoors, frequently indulging in long walks with her dog and loved ones.
Review from Margaret, Colin and family (Daughter of Resident)
“Thank you all so much for the excellent care given to mum. We really can't believe her progress was so rapid"
Review from Alan (Son of Resident)
"Many thanks for all the kindness, love and attention you give mum- it's very much appreciated."
Pauline and Helen (Daughter of Resident)
“I come away happy each time I see mum, so glad that you all are so kind and caring to my mother. There are no adequate words to say thsnk you. I hope you know how much I value your continued care for mum.”
