Personal Care

This service at Heatherdale Nursing Home is for people aged 65 and above who require support with the activities of daily living such as cooking, bathing, dressing, cleaning, medication supervision and mobility which can no longer be managed at home.  Many residents also choose to stay with us simply because they no longer want/can live alone or to shoulder the burden of maintaining their own home. In our experience care for this group of residents is simply about peace of mind, and our care home is able to provide a place where they are able to flourish; making friends and exploring new and varied interests.

Care is available 24 hours a day seven days a week and directed by highly skilled healthcare professional who hold NVQ Certificates in health care as well as undergoing our own rigorous on-going training programmers

If one of your relatives is terminally ill, we can help make life for them and you a lot easier. With our qualified health care assistants providing constant nursing, we will ensure that what time they have left will be as comfortable as possible.

Person Centered Care

Our philosophy is simple – provide the best quality care in the best environment by the best trained staff, in a wonderful and peaceful setting.

We strive to create a warm and harmonious environment where residents can feel fulfilled and content and where their families feel welcomed as part of the Hawthorn Manor family and enabled to be a continuing and important part of their loved ones’ lives.

Everyone has unique qualities and our dedicated and committed staff ensure they provide care that is responsive to individual personal preferences, needs, values and desires. There’s always someone here to help at Hawthorn Manor. A familiar someone on whom residents can rely for support whenever required.

Our carers know more than names and faces. They know people’s personalities, their priorities and their preferences, and therefore can provide all that a resident needs, when and where it’s needed, while all times respecting the privacy and dignity of that particular person

Respite and Day Care

Everyone has unique qualities and our dedicated and committed staff ensure they provide care that is responsive to individual personal preferences, needs, values and desires. There’s always someone here to help at Hawthorn Manor. A familiar someone on whom residents can rely for support whenever required.

Our carers know more than names and faces. They know people’s personalities, their priorities and their preferences, and therefore can provide all that a resident needs, when and where it’s needed, while all times respecting the privacy and dignity of that particular person

Our inclusive approach at Hawthorn Manor is applied to all our respite residents no matter how long or short their stay is and we aim to ensure that they maintain their independence and freedom of choice whilst providing them with the security of around-the-clock support to ensure optimum peace of mind