Our philosophy is simple – provide the best quality care in the best environment by the best trained staff, in a wonderful and peaceful setting.
We strive to create a warm and harmonious environment where residents can feel fulfilled and content and where their families feel welcomed as part of the Heathfield Residential Care Home family and enabled to be a continuing and important part of their loved ones’ lives.
We take time to get to know each resident, regardless of the length of their stay. This helps us tailor the care we provide to suit their individual needs and enable them to lead as full and active a life as possible.
Everyone has unique qualities and our dedicated and committed staff ensure they provide care that is responsive to individual personal preferences, needs, values and desires. There’s always someone here to help at Heathfield Residential Care Home. A familiar someone on whom residents can rely for support whenever required.
Our carers know more than names and faces. They know people’s personalities, their priorities and their preferences, and therefore can provide all that a resident needs, when and where it’s needed, while all times respecting the privacy and dignity of that particular person.
his service at Heathfield Residential Care Home is for people aged 65 and above who require support with the activities of daily living such as cooking, bathing, dressing, cleaning, medication supervision and mobility which can no longer be managed at home. Many residents also choose to stay with us simply because they no longer want/can live alone or to shoulder the burden of maintaining their own home. In our experience care for this group of residents is simply about peace of mind, and our care home is able to provide a place where they are able to flourish; making friends and exploring new and varied interests.
Care is available 24 hours a day seven days a week and directed by highly skilled healthcare professional who hold NVQ Certificates in health care as well as undergoing our own rigorous on-going training programmers.
Respite care is a service for people who wish to stay with us on a short term basis. This can be for people who need a little extra support whilst recovering from an illness or operation and can be for a day, week or a few months. Respite stays can also be arranged to give the carer of someone who is unable to look after them-selves a well-earned rest.
Whatever the reason we want our respite residents to enjoy a wide interesting variety of recreation and leisure pursuits, and to indulge themselves in our delicious and nutritionally balanced home cooked meals prepared in-house by our resident chef, using fresh locally sourced ingredients. This is also good opportunity to meet new friends and we guarantee a very warm welcome by our friendly and reliable staff. Many respite residents, having first sampled home life through a respite period of care, do in fact end up staying permanently. It is a great way to sample the standard of care on offer.
Our inclusive approach at Heathfield care home is applied to all our respite residents no matter how long or short their stay is and we aim to ensure that they maintain their independence and freedom of choice whilst providing them with the security of around-the-clock support to ensure optimum peace of mind.