Our People

Each and every member of our team is enthused by a very personal and passionate goal – to make a real difference every day. Our staff are caring, warm hearted and jolly people who have affectionate understanding of our resident and their individual needs.

Heathfield Residential Care Home’s reputation among care professionals means that our home routinely attracts the best candidates for vacancies. Once they have joined us they are supported by comprehensive and continuing training, supervised by dedicated training officers

When you first meet our staff members at Heathfield Residential Care Home, you will immediately be impressed by their obvious devotion to their role, to the rest of their team and to all those in their care.

We are all driven by enthusiasm for what we do, a desire to do it well and a determination to go the extra mile.

Be it our gardeners, chefs, housekeeping teams, carers or activity coordinators, everyone is dedicated to improving the quality of our residents’ lives and ensuring family members feel happy and at ease in the knowledge that their loved ones are safe in a wonderfully attentive and supportive environment.

We only recruit and train people who we believe offer the right mix of the very best levels of skills and expertise matched by a real devotion to the job.

Staff & Qualifications

We are proud to have been awarded ‘INVESTORS IN PEOPLE’ for the past 15 years. In recent years this has been a requirement of the Care Quality Commission (CQC), however, only a few care homes have complied so far.

Our Manager prides herself on selecting courteous and highly motivated staff in order to provide an excellent standard of care for our residents. With her guidance and support the staff undergo a high level of training with continual updates, we believe employees should have unrestricted access to training courses, which, in turn benefits our residents care. 90% of our staff are trained to at least NVQ level 2.

They all provide individualised care, promoting independence where appropriate, and respect residents privacy and dignity, ensuring that residents individual needs are catered for in a warm, friendly environment where the residents feel they belong.